Trust & Safety
Our Umbrella Neighbors – the stars of the show
Umbrella Neighbors are often recent retirees. They’re former teachers, firefighters, business executives or artists. Others are community members who find that Umbrella fits into their lives as a way to earn extra income and give back. Meet a couple of Neighbors here.
Our vetting process
Before being allowed on Umbrella, Umbrella Neighbors pass a three step check.
1. Interview by a trained Umbrella employee
2. Reference checks that cover a potential Neighbor's history of doing similar jobs and working with seniors
3. Our background check covers the following:
Address history and Social Security Number validations
National level FBI and Department of Justice background checks
Sex offender records
Global watchlist check